Ludelo's privacy policy
Last updated: 22.1.2026
1. Data Controller
Ludelo
Email: ludelo.learning (at)gmail .com
In this privacy policy, we explain how Ludelo processes personal data and how data protection is ensured, especially for minors.
2. Who does this privacy policy apply to?
This privacy policy applies to:
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Carers registering for Ludelo services
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Children attending Ludelo lessons
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Users of Ludelo's websites
The user of the service is a minor child, but the processing of personal data is based on the consent given by the guardian.
3. What personal data do we collect?
3.1 Information collected from the guardian
First and last name
E-mail address
Telephone number
Payment-related information (via payment service, Stripe)
Membership and communication related information
3.2 Information collected about the child
First name / Nickname
Age
Basic information related to the course (e.g. experience, wishes)
Information voluntarily provided by the guardian to support teaching
(e.g. special needs)
4. For what purposes is the data used?
Personal data is used:
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To implement the Ludelo service
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for organizing lessons
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communication with guardians
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for managing membership and customer relationships
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for the development of teaching
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to fulfill legal obligations
The information is not used for automated decision-making or profiling.
5. Legal basis for processing
The processing of personal data is based on:
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with the consent of the guardian
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for the implementation of the agreement
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Ludelo's legitimate interest in providing the service
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legal obligations
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The guardian can withdraw consent at any time.
6. Protection of minors' data
In Ludelo, children's privacy is particularly important.
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We only collect necessary information
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The data is processed only by persons involved in teaching and service.
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Information will not be disclosed to third parties without a legal basis.
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A guardian has the right to view their child's information
7. Data retention period
Personal data is stored:
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as long as the membership is valid
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as long as required by law (e.g. accounting)
The data is deleted or anonymized when it is no longer needed.
8. Disclosure and transfers of information
Information may be disclosed:
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to a payment service provider (payment processing)
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for technical service providers (e.g. communications, platforms)
Information is not sold or rented to third parties.
Some of the services may be located outside the EU/EEA. In such cases, we ensure that data protection is appropriately protected in accordance with the GDPR.
9. Cookies
The Ludelo website uses cookies:
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to ensure the operation of the site
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to improve the user experience
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for analyzing visitor traffic
The user can manage cookies in their browser settings.
10. Rights of the data subject
The guardian has the right:
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to have access to information about themselves and their child
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request correction of data
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request deletion of data
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restrict data processing
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object to processing
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file a complaint with the data protection authority
Requests regarding personal data can be sent by email.
11. Information security
Ludelo protects personal data:
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through technical and organizational measures
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with limited access rights
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with protected systems
We strive to prevent unauthorized use, alteration or loss of information.
12. Changes to the Privacy Policy
Ludelo may update this privacy policy. The most up-to-date version is always available on the website.