
Terms of Use
Last updated: 22.1.2026
1. Service provider and scope
Ludelo (hereinafter referred to as the “Service” or “Ludelo”) offers guided lessons for children in a digital environment, mainly using the Minecraft game.
These Terms of Use apply to all content, websites, lessons, materials and memberships offered by Ludelo.
The user of the Service is a minor child, but the agreement for the use of the Service is always between the guardian and Ludelo. The guardian is responsible for ensuring that the child uses the Service in accordance with these terms.
2. Service description
Ludelo offers:
guided and supervised lessons in the Minecraft environment
teaching and interaction via voice connection on the Discord platform
course materials, themes and instructions on the Notion platform
opportunity for guardians to monitor the content of the teaching
The focus of the teaching is on collaboration, problem solving, goal-oriented play, and safe digital interaction.
Ludelo reserves the right to:
change teaching content
update the platforms used
develop the service without separate notice, provided that the changes do not materially impair the Service.
3. Conditions for using the service
Participation in the service requires that:
the child has their own Minecraft application and the required user account
The guardian is responsible for the necessary equipment, software and internet connection.
the child has the opportunity to use Discord during lessons
the guardian has given explicit consent for the child to participate
Ludelo is not responsible for the activities, availability or terms of third parties (e.g. games, applications or platforms).
4. Membership and formation of the agreement
Ludelo's service is offered as an ongoing monthly membership.
Membership starts with a 7-day free trial period
After the trial period, membership automatically continues at €59.90/month.
Unused hours will not be refunded.
Membership is valid indefinitely, one month at a time.
The guardian accepts the terms of membership when joining the Service.
5. Maksut ja laskutus
Payments are charged monthly in advance.
Payments are processed through a third-party payment service (Stripe)
Ludelo does not store payment card information.
The guardian is responsible for ensuring that payment information is up to date. If the payment fails, Ludelo reserves the right to suspend use of the Service until payment is made.
6. Right of cancellation and termination of membership
The guardian has the right:
cancel membership at any time
cancel during the trial period without charge
Cancellation takes place through the payment service's customer portal and takes effect at the end of the current billing period.
Payments already charged will not be refunded unless required by mandatory consumer protection legislation.
7. Student behavior and safety
The lessons require:
appropriate and respectful behavior
following the instructions given by the instructors
taking other students into account
The following actions are prohibited:
bullying, harassment or discrimination
inappropriate language or behavior
Deliberate disruption of teaching
Abuse of the service
Ludelo reserves the right to intervene in situations and, if necessary:
limit participation
remove a student from an individual class
terminate membership in serious or repeated cases without refund
8. Limitation of liability
The Service is provided “as is”.
Ludelo does not respond:
hardware, software or network connection problems
malfunctions of third-party services
indirect or consequential damages
Ludelo is only liable for damages for which it is responsible under Finnish law.
9. Intellectual property rights
All content produced by Ludelo (materials, texts, instructions, visual elements) is the property of Ludelo or its partners.
Content is not allowed:
copy
share
to record or exploit commercially
without Ludelo's prior written permission.
10. Data protection and personal data
Ludelo processes personal data in accordance with applicable data protection legislation. More detailed information can be found in Ludelo's privacy policy.
The information is only used:
To implement the service
communication
For service development
11. Changing the Terms of Use
Ludelo pidättää oikeuden muuttaa näitä käyttöehtoja. Olennaisista muutoksista ilmoitetaan verkkosivuilla tai sähköpostitse.
Palvelun käytön jatkaminen muutosten jälkeen tarkoittaa ehtojen hyväksymistä.
12. Applicable law and disputes
These terms of use are governed by Finnish law.
Any disagreements will be resolved primarily through negotiations.
The consumer has the right to refer the matter to the Consumer Disputes Board.
